Privacy Policy

This Privacy Policy applies to Nexlogo Studio and the services, tools, and public pages available through the website. Nexlogo Studio is an independent website created and maintained by Anupama Herath. By using the website, you agree to the practices described in this policy.

1. Information we may collect

We may collect information you provide directly, including your name, email address, sign-in details, business name, logo brief details, slogan text, style preferences, customization choices, support messages, and any information you choose to enter into available forms.

We may also collect limited technical information automatically, such as browser type, device type, approximate location based on IP address, pages viewed, referring source, and general usage activity. This helps us maintain the website, understand how people use it, and improve the service.

2. Account and authentication information

If you create an account or sign in, authentication services such as Supabase Authentication may process account identifiers, session data, password-reset activity, email verification data, and Google sign-in information when you choose a Google login option. Passwords are handled by the authentication provider and are not intentionally stored by Nexlogo Studio in readable form.

3. Logo briefs and generated design data

When you use the logo maker, the brand information you provide may be processed to generate design concepts. This can include the business name, slogan, industry, keywords, style selections, and related instructions. Some of this information may be sent to third-party services that help power logo generation or related automated features. Those services may process data under their own terms and privacy practices.

We may retain limited records such as account status, credit balances, generation history, non-sensitive request details, and concept references where needed to operate the service, prevent abuse, support users, and avoid duplicate credit usage.

4. Browser-based tools and file processing

Many free tools on the website, including image compression, image conversion, image resizing, cropping, palette extraction, QR-code creation, signature generation, SVG optimization, word counting, and similar utilities, are designed to run locally in your browser.

That means files selected for these tools are generally processed on your device instead of being intentionally uploaded to our servers through the normal tool workflow. However, browser memory, temporary local storage, and cached data may still be used during the process. You remain responsible for handling confidential files carefully and for clearing your local browser data when necessary.

5. Contact forms and support requests

If you contact us through the website, we may collect your name, email address, subject selection, message content, and basic anti-abuse or rate-limit information. We use this data to respond to the request, troubleshoot issues, and maintain reasonable support records.

6. Payments and billing

If you purchase a paid plan or make a payment, billing and transaction-related data may be processed by external payment providers. We do not intentionally store full payment-card details on Nexlogo Studio. We may retain limited information such as plan type, payment status, invoice or order references, transaction identifiers, and related support records for accounting, fraud prevention, and legal compliance purposes.

7. Cookies, local storage, analytics, and advertising

The website may use cookies, browser storage, and similar technologies to keep you signed in, remember theme preferences, maintain tool state, improve navigation, measure site performance, and understand general usage.

If analytics or advertising services are enabled, third parties such as Google may use cookies, identifiers, or similar technologies to measure traffic, improve services, prevent fraud, and personalize or measure advertising where allowed by law. If Google AdSense or similar advertising is active, ads may be served using cookies and related technologies based on your visit to this or other websites. You can read more in our Cookie Policy and manage certain ad preferences through your browser settings or Google's own ad settings.

8. How we use information

We use information to operate and improve the website, provide logo-generation features, manage accounts, maintain subscriptions and credits, respond to support requests, troubleshoot technical issues, protect against abuse, monitor performance, process payments, maintain records, and comply with legal obligations.

9. When information may be shared

We may share information with service providers that help operate the site, such as hosting, authentication, analytics, payment, email, or automation providers, but only to the extent reasonably necessary to provide the service. We may also disclose information when required to comply with law, enforce our policies, detect abuse, or protect the rights, safety, and property of the website, its users, or others.

We do not sell personal information as a standalone product.

10. Data retention

We keep information only for as long as reasonably necessary for the purposes described in this policy, including service operation, support, security, dispute handling, bookkeeping, and legal compliance. Local browser data created by browser-based tools may remain until you clear it, the browser removes it, or the page session ends.

11. Security

We take reasonable steps to protect personal information using appropriate technical and organizational measures. However, no website, storage system, or internet transmission method can guarantee absolute security. You should also protect your own devices, browsers, and account credentials.

12. International data handling

Depending on the services used to operate the website, information may be processed or stored in countries other than your own. By using the website, you understand that data may be handled by third-party providers in different jurisdictions, subject to their safeguards and applicable law.

13. Your choices and rights

You may be able to access, correct, or request deletion of certain personal information depending on the laws that apply to you. You may also choose to clear browser cookies, remove local site data, sign out of your account, or contact us about a privacy-related request. If we need to verify your identity before fulfilling a request, we may ask for information reasonably necessary to confirm the request is valid.

14. Children's privacy

Nexlogo Studio is not intended for children who are below the minimum age required to consent to online services in their jurisdiction. We do not knowingly collect personal information from children in that category.

15. Updates to this policy

We may update this Privacy Policy from time to time to reflect service changes, legal requirements, or operational improvements. When we make meaningful changes, the updated version will be posted on this page with a revised date.

16. Contact

If you have questions about this Privacy Policy or want to make a privacy-related request, please use the contact page. That is the best way to reach Nexlogo Studio regarding support, privacy, or account-related matters.